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Dublin Office:

Plaza 255,
Blanchardstown Corporate Park 2, Blanchardstown,
Dublin 15

Tel: 0818 286 536

Fax: 0818 484 485

Email: info@aerlingusinsurance.com

Complaints

If you have a complaint about the sale of your policy or our website, please contact us on complaints@blueinsurance.ie.

We will do our best to resolve your complaint within 40 business days of receipt of your initial complaint. If we are unable to resolve your complaint you may refer the matter to the Financial Services and Pensions Ombudsman (https://www.fspo.ie). If you purchased your policy online, you will also be able to use the EC On-line Dispute Resolution (ODR) platform at http://ec.europa.eu/consumers/odr/ who will notify the FSPO on your behalf. Our full Complaints Procedure is available on request.

For all other complaints (including about Claims), please refer to the Complaints Procedure of your policy wording.

 

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Blue Insurance Limited is a multi award winning Irish Company that specialises in a range of niche insurance products in addition to car and home insurance. For more information on Blue Insurance Limited please visit www.blueinsurance.ie/aboutus.

We collect personal information in order to provide you with a quote or contract of insurance (where applicable). Further details on this and how your data is processed can be found in our privacy policy.

Blue Insurance Limited trading as aerlingusinsurance.com is regulated by the Central Bank of Ireland.